The Manager
[Bank Name]
[Bank Branch Address]
Dear Sir/Madam,
I am writing to formally complain about an unauthorised transaction of ?10,000 that was debited from my account ([Account Number]) on [Date]. Upon checking my transaction history, I found no prior authorisation for this withdrawal.
Kindly investigate this matter urgently and reverse the transaction. Please find attached copies of my account statement and identification documents.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Date]
The Manager
[Bank Name]
[Bank Branch Address]
Dear Sir/Madam,
I attempted to withdraw ?5,000 from your ATM at [Location] on [Date]. However, the amount was debited from my account, but the machine did not dispense the cash.
I request an immediate investigation and reimbursement of the debited amount. The transaction details and supporting documents are attached for your reference.
Sincerely,
[Your Name]
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